Ella Mount Heaven Hotel Goussagama, Goussagama ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

15Th Mile Post, Wellawaya Road, Goussagama, Sri Lanka, 90090

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Triple Room

Max:

3 persons

Shower

Balcony

room details

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Deluxe King Room

Max:

2 persons

Shower

Balcony

room details

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Duplex Quadruple Room

Max:

4 persons

Shower

Balcony

room details

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Getting around

A list of all available modes of transport

City Center

Goussagama4600 ft

Airports

Gregory Lake SPB (nua) 38.1 mi

Mattala Rajapaksa International (HRI) 50.7 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Free Wi-Fi

Parking

Parking lot

Baggage storage

24-hour services

General

Free Wi-Fi
Parking
Safe deposit box
Rooms/ Facilities for disabled

Guest Parking

Electric kettle
Dryer

Dining

Breakfast
Outdoor dining area

Children

Cribs

Room features

Mini-bar
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Dryer

Media

Flat-screen TV
AM/FM alarm clock

Location

15Th Mile Post, Wellawaya Road, Goussagama, Sri Lanka, 90090

Map view

15Th Mile Post, Wellawaya Road, Goussagama, Sri Lanka, 90090

City landmarks

Mountain

Little Adam's Peak

2200 ft

Gotuwala

Demodara Nine Arch Bridge

1.4 mi

Garden

Ella Spice Garden

1.3 mi

Passara Road

Honey Bee Garden

4000 ft

Badulla

Ella Rock View Point

2100 ft

03 Mile Post

Nine Arch Bridge

1.4 mi

no 5 Police Road

R. M. S Antique And Brassware

1.4 mi

Waterfall

Rawana Waterfall

2.1 mi

Wellawaya-Ella-Kumbalwela Highway

Kinellan Tea Factory

1.8 mi

Farm

Amba Estate

1.7 mi

Pagoda

Dhowa rock temple

2.5 mi

Pagoda

Mahamevnawa Buddhist Monastery

2.6 mi

Badulla

Halpe Pattini Devalaya

2.6 mi

Uva Halpewatte Tea Factory

2.8 mi

Demodara

Demodara Railway Loop

3.2 mi

Ella Main Street NECS-Nature Exploration and Conservation Society Sri Lanka

Ella Rock

76.4 mi

Ella

Kithal Ella Falls

77.2 mi

Mini Adams Peak

77.4 mi

Ella

Railway Bridge Kital Ella

77.3 mi

Cave

Ravana's Cave

77.7 mi

Nearby

Badulla

Ravana Rock

300 ft

Restaurants

Ella Mount Heaven

100 ft

Wellawaya Road 15th Mile Post

Reviews and Ratings

Feedback from previous guests about their experience.

70%

liked the hotel and would stay again

7.0/10

Very good

Rooms

5.6

Location

7.2

Service

5.2

Dining

5.4

Robert

United Kingdom, April 2025

6.4/10

My stay at Ella Mount Heaven was refreshing, with stunning views and spacious rooms. however, I faced some issues with service that could use improvement.

Rooms

8.0

The rooms are enormous, accommodating 4-6 beds, and the huge terrace was perfect for enjoying the views. I stayed in a "Mountain bedroom" which had a special vibe.

Service

5.0

While the staff were friendly, their training definitely needs more attention. some service inconsistencies impacted my dining experience.

Location

9.0

The hotel's location is fantastic, close to waterfalls and offers great views of the valley. it's a peaceful retreat just 10 minutes away by tuk-tuk from the main road.

Dining

7.0

Dining was enjoyable, with delicious local food and a variety of vegetarian dishes. I especially loved the daily BBQ and the buffet options for lunch and dinner.

Facilities

6.0

The facilities were decent, but they are planning a makeover for guest rooms, which I believe will enhance the overall experience.

Ella

United Kingdom, March 2025

7.4/10

My stay at Ella Mount Heaven had some amazing views, especially the stunning valley, but unfortunately, many aspects of the experience were disappointing. The room was poorly maintained, and the service felt unprofessional, making it tough to enjoy the beautiful surroundings fully.

Rooms

5.0

My room was dark and dingy, with an unclean bathroom and no basic amenities. The shower had multiple issues, and the overall state of the room definitely left much to be desired.

Service

5.0

Although some staff were friendly, the lack of proper training and organization was evident. I observed unprofessional behavior, like a staff member making my omelette while on his phone.

Location

5.0

The hotel's location provides access to stunning views and a secret waterfall in the jungle, which added a nice touch to my visit.

Dining

5.0

Dinner offerings were quite lackluster, mostly cold, with only a few options, while breakfast was slightly better with a decent omelette.

Facilities

5.0

The facilities felt outdated and confusing. Clarity in layout and essential amenities like Wi-Fi only available in the lobby would enhance the experience.

Layla

United Kingdom, March 2025

5.4/10

I had some fun moments during my stay at Ella Mount Heaven, especially enjoying the views of the mountains and playing pool in the cocktail bar. However, the hotel's maintenance was a major letdown, with issues ranging from furniture layout to cleanliness. The dining experience wasn't great either, as the food could definitely use some improvement.

Rooms

5.0

The first room I got was supposed to be renovated but felt cramped and poorly designed. After moving to a deluxe room, I found it humid and the cleanliness left much to be desired. I struggled with the WiFi in one of the rooms, which didn't work at all.

Service

5.0

The service seemed inconsistent, with staff appearing overwhelmed at times. There were issues with managing requests and some table maintenance that could really use better training.

Location

7.0

The hotel is in a beautiful location, close to the Ella mountains and secret waterfalls, but it’s a bit of a trek from the main town, requiring transport.

Dining

5.0

Though the restaurant had great views, the quality of the food was hit or miss. I had some decent local dishes, but overall, the dining experience didn’t impress me.

Facilities

5.0

The hotel had some nice facilities, like a chill-out lounge and a cocktail bar, but overall, the upkeep was lacking, which affected the experience.

Samantha

United Kingdom, December 2024

5.2/10

My stay at Ella Mount Heaven was a mixed experience. The view truly is lovely, which was the highlight of my visit. However, the room I had was dark and poorly maintained, and I faced several issues with the bathroom. While the staff were friendly, the overall service and food quality left much to be desired. Overall, I can't recommend staying here. 🌄😞

Rooms

5.0

My room was dark and dingy, with dead bugs on the floor, and lacked essential amenities like a bar fridge and wardrobe. The cleanliness was questionable, and the shower had severe issues with hot water.

Service

5.0

While some staff were friendly, their service lacked training and professionalism. The reception staff seemed dismissive when I raised concerns, and they were hard to identify.

Location

7.0

The location of the hotel is beautiful, situated in the mountains with stunning views, though it's down the hill from some attractions. The easy access to nearby waterfalls is a plus.

Dining

5.0

The buffet was disappointing, with the food being cold and tasteless. Although they had BBQ on certain days, overall the dining experience didn't meet expectations.

Facilities

5.0

Facilities were lacking, with limited places for wifi in the lobby and uncomfortable seating. The cleanliness and maintenance of the rooms also failed to meet standards.

Ethan

United Kingdom, November 2024

5.4/10

My stay at Ella Mount Heaven was quite an experience. The view from the hotel was beautiful, offering a amazing backdrop of the mountains. However, the overall cleanliness and maintenance left much to be desired. While the room was large and the bed comfortable, issues like a malfunctioning AC and the presence of pests in the dining area significantly impacted my visit.

Rooms

5.0

The room was massive and had a unique layout with part of the cliff edge inside. However, the AC didn't work, and I couldn't charge my devices as there were no electrical outlets.

Service

6.0

The staff were lovely and friendly, making me feel welcomed. But there are definitely areas where they could use more training in service delivery.

Location

8.0

The setting in the mountains was peaceful, just a few minutes from the town centre. The view of the valley was stunning, making it a great spot to unwind.

Dining

5.0

I was disappointed with the dining experience. The breakfast lacked variety, and I found the food to be greasy and not fresh, which made eating there unappealing.

Facilities

5.0

The hotel had potential with its spacious entry and beautiful views, but many facilities felt neglected and outdated, including broken fixtures in the room.